What are your check in/check out times?
Guests may check in after 4 p.m. and guests are expected to check out before 11 a.m. Guests arriving before 4 p.m. are welcome to use our pool and relax on the beach in front of our resort until their room is ready.
Do I have to pay a deposit?
Yes. Deposits are one-night plus tax.
Do you charge for extra people?
Yes. Extra people are $20 per person per night.
Do you take credit cards? Which ones?
We gladly accept Visa, MasterCard, Discover Card and American Express.
What is your cancellation policy?
Guests can cancel for a refund less a $25 administration charge up to 15 days prior to arrival. If guests cancel within 15 days of their arrival date, the full deposit will be forfeited.
What makes Castaways special?
The Castaways is a small, quiet resort where you and your family can come to relax in true Sanibel-Island style. You can forget about phone calls and meetings and concentrate on sunsets and shelling. With a full-service marina, three restaurants and a general store within walking distance, quiet nights and long warm days, the Castaways will be your vacation of a lifetime.
Where is the best place to go shelling?
Sanibel is known as the best place in the western hemisphere for shelling. Unique shells can be found all along the waterline of Sanibel's beaches. The area in front of Castaways, known as "Blind Pass," is one of the most popular areas for local shellers. You can also take a special shelling trip with one of the local guides found at the Castaways Marina. A popular attraction on the island is the Bailey-Matthews Shell Museum, which houses the largest shell collection in the world.
Where is the closest airport
Southwest Florida International Airport in Fort Myers is the closest airport to Sanibel Island. It is approximately 45 minutes away and offers shuttles and taxis to bring guests to the islands.
Where can I rent a car?
All major car rental companies are located at Southwest Florida Regional Airport. We have partnered with Thrifty Car Rental to give our guests great deals. Click here for car rental information.
What is the weather like?
It's always a good time to visit Sanibel. With warm winters and even warmer summers, Sanibel always gives its visitors a unique island experience. For average monthly temperatures and Gulf of Mexico water temperatures, visit our Island Facts page.
Do you provide cribs for infants?
Yes. You may request a crib when you make your reservation. There is no charge for infant cribs.
What is the local sales tax?
The local sales tax is 11 %.
Can I get married on Sanibel Island?
Our island paradise is perfect for couples wishing to tie the knot, re-new their vows, or get away on a memorable honeymoon adventure. There are several wedding planners and photographers available on the island. Click here for marriage license requirements in the State of Florida.
My boat is over the 21' limit for your marina. What can I do?
Our sister resort, 'Tween Waters Inn, will be more than happy to dock oversized boats for Castaways guests if they have availability. For fees and additional information, please contact 'Tween Waters Marina at 239-472-5161, ext. 440 or 441.
Do I need a fishing license to fish on Sanibel?
Most Florida residents and visitors to our state must purchase licenses to fish in salt or fresh water. You do not need a license if you are: under 16; over age 65 and a Florida resident; a Florida resident fishing in salt water from a dock, bridge, jetty, pier or other structure connected to land; or fishing from a boat covered by a Vessel Saltwater Fishing License. The Castaways Marina staff will be more than happy to walk you through the simple process of obtaining a fishing license over the phone from our marina.
What do the inside of your cottages look like?
All of our cottages have a simple, yet classic island style. You will feel right at home as soon as you check in to our resort and feel the warm Florida sunshine on your back. All of our kitchens come fully equipped and our daily towel service ensures you'll never run out of clean towels after daily trips to the beach. Visit our Accommodations page to see pictures of our cottages.
Do all of your rooms have a refrigerator?
Yes. All of our cottages come equipped with a refrigerator. Please call the reservations office for details on other amenities specific to individual cottages.
Are there laundry facilities available?
Yes. Pay washers and dryers are available for all Castaways guests.
Do you have grills/BBQs for guests to use?
Yes. Outside charcoal grills are located throughout the property for guests who wish to have an outside cookout. There's nothing better than placing your fresh catch on a hot grill and smelling the mouth-watering aroma of slow-cooked fish under a gorgeous Sanibel sunset.
Click here for the Castaways Catch recipe for grilled fish.
What else is there to do on Sanibel?
Sanibel Island offers something for everyone. The island is well-known for its shelling, boating and bicycling, but there is much more for our visitors to do. World class shopping and some of the best seafood restaurants in Florida will fill your days and nights on the island. We also have the Old Schoolhouse Theatre, a first-run movie theatre, the Ding Darling Wildlife Refuge and there's always Historic Sanibel to keep you busy. If you want more information on things to do, visit our Things To Do page. Or, you may simply want to spend your vacation relaxing in the warm subtropical breeze waiting for the sun to slowly set over the Gulf of Mexico.